1.How Do I send my instruments?
 We do advise packaging your instruments securely enough for none of the instruments to possibly break, but a few paddings will be   fine. The order form is crucial. When filling out the order form, we ask that you name the instruments and then separately write down instruments on what you want done to them, along with the address, billing address (if different), and payment information. If instructions are not included in the special instructions section, we will serve you’re your tools as is.

*Please do not write which tip you want on the instrument name section. If there are any special requests regarding your order, please write them on the special instruction section on the bottom of the order form.

 

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2. Best and cheapest  way to send your instruments

Please use USPS Priority Standard Box. You can send as many as instruments in the medium size box with flat rate. See the below rate.

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2.How long does it take until I receive my instruments?
The day we receive your package, we try our best to ensure that your tools are serviced and ready to be shipped out within 24 hours. We apply the base shipping, but if it is urgent, we can apply the expedited shipping but a higher charge for shipping will be applied.

 

3. How does payment work?
We have many returning customer on a daily basis and we prefer to focus our time on making sure every order is provided with high quality service. But to maintain high bsiness flow and standards, we prefer to apply payment before shipping out your order. We can fax or mail open invoices before shipping if requested, but please understand that your serviced tools cannot be sent without payment, unless told otherwise. We accept VISA, MC, AMEX, and DISCOVER. We also accept check or cash.

 

If there are any questions, please do not hesitate to contact us via:

Phone: 678-731-7252
Email: retipping@yahoo.com

Retipping & Sharpening dental instruments